Collector - French Speaking job in Birmingham, West Midlands (County)

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Apply for Collector - French Speaking job in Birmingham, West Midlands (County), West Midlands (County), United Kingdom. Accounting/Financial/Insurance jobs in Birmingham, West Midlands (County).

CV-Library jobs

Job Title: Collector - French Speaking
Job Type: Permanent
Location: Birmingham, West Midlands (County)
Company: CV-Library
Category: Accounting/Financial/Insurance

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Job Description: Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun

About the team:

The French Collections team is responsible for the collection of unpaid cheques which the company guarantees with our cheque warranty service. The team consists of 8 employees reporting directly into the Collection Manager.

Establish effective payment plans with past due and over-limit credit/debit card accounts or to collect dishonored checks through telephone contact and letters. Responsible for routine account maintenance including, but not limited to, skip tracing efforts to locate customers.

What you will be doing:

· Collect money from debtors amicably

· Make and receive calls in a call centre environment

· Negotiate with the debtors to make repayment arrangement

· Administrative duties related to the position

· To maximise fee and debt recovery

What you bring:

· Must be able to communicate effectively with other internal departments

· Must have excellent telephone manner.

· Excellent negotiating skills

· Good communication skills

· Basic excel skills

· Excellent spoken and written French

· The ability to work flexible shifts including UK Bank Holidays and Saturdays

· Must be able to work in a target orientated environment

Added bonus if you have:

· Experience working within a contact centre environment or customer facing roles

What we offer you:

· Competitive salary and excellent bonus potential

· Attractive benefits including private medical cover

· A fantastic range of benefits designed to help support your lifestyle and wellbeing

· Time to support charities and give back in your community

apply now

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