Asda Interview Questions

Asda is the second biggest employer in the retail / supermarket sector. The company is doing assessment centre types interviews for job applicants.

What is it like Asda Magic interviews?

Some interesting team challenges
A short interview
A tour of the building
Insight into Asda and the roles we offer
A chance to "Have a Go"

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Asda have a go

  • Operating the checkouts,

  • Talking to customers

  • Walking around the store looking for products

  • Rotating and filling shelves

  • Filling out questionnaires and checklists


Asda interview questions

  • What Cartoon Character would you be and why?

  • What is good customer service?

  • Was asked to compare between detergents and choose the best to sell to the customer. It was unexpected.

  • What would you change in the store?

  • What type of fruit would you be?


The questions are posted for Sales Assistant, Shop Floor Assistant, Home Delivery Driver, Checkout operator jobs.

We will be adding more questions to this thread. Please post if you know any other questions from an ASDA job interview.

Asda Interview Questions



  • Why do you want to work for us?

  • Tell me about yourself in 30 seconds.

  • Tell me an interesting fact bout yourself?

  • Tell me a time you have offered good customer service.

  • Tell me about a time you have received bad customer service.

  • Describe a time when I had a problem with work colleagues and what I did to resolve it.

  • Describe when you have given excellent customer service?

  • How has someone helped you in the store previously?

  • Give an example of a time you didn't want to go to work but did anyway.

  • Why Asda?

  • Are you happy to do the job?

  • How would you deal with a difficult customer.

  • What subjects do you do in school?

  • What do you do in your spare time?

  • Have you ever had to deal with a difficult person, if so how you deal with it?

  • Have you ever had to carry another person's role and if so, how did you deal with it?

  • When did you give good customer service ?

  • When did you experience a bad situation/customer ?

  • Have you ever had to deal with a difficult customer, if so how did you deal with it

  • Why do you want to work for us? what is good customer service to you?

  • Can you give an example of dealing with a difficult customer?

  • How would I deal with a grumpy/unpleasant customer?

  • When have you ever had to deal with a difficult customer?

  • Can you tell me an example of a time when you have given excellent customer service?

  • What did you enjoy about the "have a go" experience?

  • How to speak with unpolite customer?

  • How would you deal with a colleague who wasn't pulling their weight?

  • Give me an example of a time when you were successful after putting much effort in your cause.

  • When have you worked well as part of a team.

  • What would you do if you were offered more training opportunities to advance your career?

  • Have you worked in a customer service based role before?

  • When have you gone above and beyond for a customer?

  • What would you do if you were left on your own for a task when the manager/supervisor had left?

  • What would you do if you knew you wouldn't be able to achieve your targets?

  • How would you deal with a uncooperative team member?

  • What is an example of good customer service you have received?

  • What cartoon character would you be and why?

  • They asked about how I helped my previous store save money.
    If you were an animal, what animal would you be?

  • What would you do if you weren't well?

  • Can you give an example of bad customer service?

  • Tell me about a difficulty you faced at work and how you solved it.

  • Describe how you could benefit Asda?

  • Tell me about your most difficult emotional experience.

  • Where you see youself in five years time.

  • Describe a time you received great customer service.

  • What Cartoon Character would you be and why?

  • Can you provide examples of experience in a similar role?

  • What good customer service is to you?

  • What would you change in the store?

  • Give me a time when you have worked in a team.

  • What can you bring to the company that will improve it?

  • What acheivement have you been most proud of and why?


photo by: eric hands
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