Greggs Interview Questions and Useful Tips

To apply for a role at Greggs, you can do this by searching for current vacancies online and applying at the same time. Remember that Greggs get a lot of applications so remember to apply as soon as you can and keep an eye on new vacancies all the time.

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Greggs suggest that an online application form can take up to 30 minutes to complete.
Some of the applications can be a bit like an interview as they ask questions which are designed to see how you would respond to certain work situations which allow them to see before a face to face interview how you respond.

Once this has been completed and you are successful them they allow you to complete their “Right Fit Quiz” to help you decide if the role you are applying for is right for you.

As part of your application form you will need the usual details including your education and qualifications but also 2 referees that they can contact.

If your application is successful at this stage then you will be invited for an interview or to an assessment centre if they are running this kind of event and have multiple roles to fill. Upon attending this interview or assessment centre you will be required to provide identification documentation for example your British Passport or a Full Birth Certificate. You will be informed of what is the correct documentation and what they need you to bring with you to the interview.

Once you have completed your interview or assessment Greggs aim to let you know whether you have been successful or not within 7 working days.

All types of people work at Greggs and they look for people who have either got good customer service experience or if you are just leaving school and this is a first job they look for how you could work with people since you would be working with customers daily. This experience can be sometimes demanding so you must be ready for a challenging environment and be quick to learn different products.

Greggs Interview Questions



  • How would you describe yourself?

  • Have you had previous experience working in a bakery?

  • Do you know about this role?

  • What do you know about Greggs?

  • How do you cope with working under pressure?

  • What can you do to reduce food waste in our shop?

  • If you come late to work how will that affect the rest of your colleagues and the shop?

  • Why would you like to work for us?

  • What would happen to the team if you were late?

  • What type of things do you think we do when working?

  • What do you think Greggs spend more money on?

  • What will you bring to the company?


Greggs Interview

  • What would you bring to the team ?

  • Do you know the history of Gregg's and what his name was?

  • What is your availability?

  • Describe a time you worked under pressure.

  • What’s your favourite item sold by Greggs?

  • Tell us a bit about yourself.

  • Why do you want to work in Greggs?

  • What kind of tasks would you expect to do while working here?

  • Tell us about a time you were in a team and helped out a colleague/ group partner.

  • What could you do to increase the revenue and reduce waste?

  • As a team member, there is some heavy lifting, are you okay with this?

  • How would you increase profits at Greggs?

  • Have you ever visited Gregg's?


Greggs Job Interview

  • What kind of experience do you have at Gregg's?

  • Why do you want this role?

  • Why do you think you'd be suited to this role?

  • Can you provide an example when you've worked as part of a team?

  • How would you increase sales?

  • How would you increase profits and minimise waste?

  • How would you deliver high standards?

  • What do you expect to see when you walk into one of our stores?

  • How would you deliver excellent customer service?

  • What jobs would you expect to be doing in this role?

  • How will you make a profit for the company?

  • How will you feel if one of the members is late for his/her shifts?

  • How can you save money?

  • Why do you want to work at Greggs?

  • What does excellent customer service look like?


More Greggs questions... 

  • What do you expect to see when you walk into a Greggs branch?

  • What would you do with a customer complaint?

  • How would you make a colleague who has just started feel welcome?

  • What jobs do you think you will be expected to do within this role?

  • How could you help Greggs make a profit?

  • What would the Environmental agency/services be looking for if they were to inspect the shop?

  • How would you feel if a team member kept being late? What would you do?

  • What can you bring to this role?

  • How could you enhance sales?

  • Why Greggs?

  • When have you worked in a team?

  • What would you do if someone was given the wrong product?

  • How can you save us money?


Greggs Interview Questions

  • What would you do to try and increase the profit?

  • Have you had any customer experience before?

  • Why do you want to work for Greggs?

  • What can you contribute to the team and Greggs?

  • Why is teamwork important?

  • How would you promote sales in the store?

  • How would you reduce waste in the store?

  • What happens if you're late to your shift?

  • How will your previous experience help you to succeed in your job?

  • Give an example of how you personally have made a customer experience exceptional.

  • What would you do about products that are not fit for sale?

  • How can we make our shops more profitable?

  • Describe a time where you gave exceptional customer service?

  • What types of jobs would you do in greggs?

  • What would you do if you saw another team member using the green, vegetarian tongs with meat products?

  • What would you do if a vegetarian customer returned to the store and had accidentally been given a chicken bake, rather than a cheese and onion pasty?

  • Have you had any customer service experience?

  • Why do you want to work for Greggs?

  • What sort of jobs do you think you'd be song through out your shift?

  • What skills and qualities do you entail making you suitable for this job?

  • If more donuts are delivered than ordered what would you do with the extras?

  • What's your approach to food hygiene?

  • Why do you want to be part of a team?

  • Tell me about a time when you have dealt with a difficult employee.

  • What qualities do you think a shop manager should have?

  • Tell me about a time you have increased sales?

  • Tell me about a time when you have improved service?

  • How would you react if you witness a person stealing from the shop floor?

  • What is your first impression of the shop?

  • Tell me about yourself.

  • What are your strengths?

  • What are your weaknesses?

  • What motivates you?

  • Why do you want this job?

  • Where would you like to be in your career five years from now?

  • What’s your ideal company?

  • What attracted you to this company?

  • Why should we hire you? What makes you a better candidate than others?

  • What did you like least about your last job?

  • When were you most satisfied in your job?

  • What can you do for us that other candidates can’t?

  • What were the responsibilities of your last position?

  • Why are you leaving your present job?

  • What do you know about this industry?

  • What do you know about our company?

  • Do you have any questions for me?

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