Tips for a New Look Interview and Questions

Depending on the role you are looking to apply for with New Look will depend on how you apply for it. If you are looking for a Sales Advisor position you can complete an application form and hand it into the store you are looking to work in. Remember that you must be 16 or over to work for New Look.

New Look Interview

For store management or Head Office vacancies you can search and apply for these on the New Look website. New Look do not accept speculative CV’s you can only apply for current roles. And be patient once you have applied because it can take up to 4 weeks for an application to be processed.

Once you have done your application and been successful with an offer of an interview the preparation will depend on the role that you are being interviewed for. The recruitment team will brief you way in advance of anything you need to prepare and do or bring to the interview.

Preparation that you can do for your interview includes thoroughly reading the job description so that you know exactly what it entails, visiting a store and knowing how it all works and familiarising yourself with the business.

Questions for your interview will vary from position to position but New Look have been known to ask some of the following questions:

  • How have you changed in the last 5 years and how will you change in the next 5 years?

  • Can you describe a time when your work was criticised?

  • When was the last time you were in a crisis?

  • What do you think this position involves?

  • Do you feel that you progressed satisfactorily in your last job?


Remember that New Look are a high fashion company so any knowledge on their products and a keen interest in fashion will help you talk confidently in the interview.

New Look Job Interview Questions



  • Give me an example where you have demonstrated problem solving skills?

  • What are you doing at the moment?

  • Describe a scenario where you did something great that you're proud of.

  • Have you sold stuff like this before?

  • Why do you want to work here?

  • What is your greatest achievement

  • What do you think is a good example of customer service?

  • Name a time when you have helped someone and had a positive outcome.

  • What do you think good customer service in retail is?

  • Describe yourself in two minutes.

  • Give me an example of a time where you made a positive suggestion/suggested an improvement to the workplace

  • Why do you want to work for New Look?
    When are you available?


Check out these New Look Interview Questions too: 

  • What previous experience do you have in a similar role?

  • Name a time you've dealt with someone difficult.

  • What is your current situation?

  • Tell me a time you’ve gone out of your way for a customer or someone you know?

  • Tell me about a time where you provided exceptional customer service

  • Give me an example where you have had a lot going on (Prioritise workload, time management)

  • Who are their competitors?

  • What do you think the job will be like?

  • Give me an example where you have worked in a team

  • What are some fashion trends you see currently?

  • Can you give an example of when you solved a conflict?

  • What was one time you had to work in a team?

  • Why do you want to work for New Look?

  • Give me a time where you had a difficult encounter?

  • Tell me a time you’ve worked in a team?

  • Give me an example of a time where you had to work in a fast paced environment/work under high pressure

  • How many hours are you available to do?


New Look job interviews

  • Why New Look?

  • Give me an example of a time where you had to prioritise your workload?

  • Name a time you've gone above and beyond for someone.

  • What would do if a customer comes up to you with an issue?

  • Do you have any retail experience?

  • Tell me a time when you worked in a team.

  • What does customer service mean to you?

  • What are your strengths / weaknesses?

  • What do you already know about New Look?

  • When are you available?

  • What is customer service?

  • Tell me a time you’ve overcome a difficult situation and how?

  • Give me an example where you overcome a problem

  • What is your software experience?

  • Tell me how you dealt with a difficult situation.

  • Tell me about yourself/ what are some of your hobbies or interests?


Don't forget to take a look at these New Look questions too:

  • Describe yourself in 3 words.

  • Name a time when you’ve dealt with a difficult situation.

  • Tell me about a time that you worked as part of a team

  • Why do you want to work for New Look?

  • Why should we pick you to work for New Look over other candidates?

  • Give me an example where something went wrong

  • What is your availability?

  • Name a time when you had to be responsible for a team or group?

  • If a customer comes to return an item and reports a faulty item, What would be the best approach?


Typical Interview Questions



  • Tell me about yourself.

  • What are your strengths?

  • What are your weaknesses?

  • What motivates you?

  • Why do you want this job?

  • Where would you like to be in your career five years from now?

  • What’s your ideal company?

  • What attracted you to this company?

  • Why should we hire you? What makes you a better candidate than others?

  • What did you like least about your last job?

  • When were you most satisfied in your job?

  • What can you do for us that other candidates can’t?

  • What were the responsibilities of your last position?

  • Why are you leaving your present job?

  • What do you know about this industry?

  • What do you know about our company?

  • Do you have any questions for me?

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