Our client has over 70 years experience in providing high quality branded products, to thousands of customers across the UK and beyond. The group is made up of a number of industry leading brands and seen as pioneers in their respective sectors.
They are looking to recruit an Administration Assistant to join their busy team. A background in Admin with knowledge within the print, signage, POS, Labels, promotional gifts or corporate clothing would be a distinct advantage.
Responsibilities / Requirements:
- Deliver a high level of customer service
- Ensure that customer orders are dealt with in a timely and professional manner.
- Accurate order entry, ensuring price, delivery location, order details and product style are correct
- To facilitate quotes for customer enquiry’s
- Weekly proactive contact with clients to ensure that they are happy with the service
- Dealing with day to day queries
- Complaint logging, confirming lead times, advising clients
- Working with customers to deliver exceptional design / innovation support
- Supporting internal / external teams in the delivery of jobs
- General day to day office / administration duties
37.5 Hours per week