Office Administrator job in ST15 Stone Staffordshire

Office Administrator

 My client is looking for an office administrator with some office based customer service experience to join their team in Stone.

Essential experience for the office administrator role includes:

  • Excellent telephone manner
  • IT savvy
  • Used to working to deadlines 
  • Excellent Customer service skills  

As a food manufacturer, experience within the office of a similar company would be beneficial but not essential. Candidates need to be happy to learn, work well within a team and also be very customer focussed.

The Role of an office administrator includes:

To provide a reliable, friendly and professional contact for customers to enable them to place and amend orders and provide feedback. The person filling this role ensures that all information received is handled correctly resulting in customer satisfaction and enabling the company to maintain organised records for review.

Main Responsibilities/Duties as an office administrator

  • Responsible for taking customer orders &/or amending existing orders.
  • Ensuring that these orders are then communicated effectively to the correct personnel.
  • Responsible for assisting the organisation and maintenance of the administration system.
  • The first point of contact for all initial telephone contacts.
  • Inputs orders received onto the computerised system.
  • Responsible for handling all initial customer complaints and liaising with Technical Services Manager.
  • Ensure all records are filed correctly.
  • Compiles all management reports as requested
  • Any other duties as reasonably requested by the management team.
  • Holiday and Sickness cover for Customer Service Administrator.
  • Processing and administration of purchase invoices.

My client has a great customer base, with new customers regularly onboarding. This is a wonderful opportunity to join a successful and well-established company and will be a great start to 2019! 

The hours - ideally 8.30 to 17.00 but there can be flexibility within that.

Interviews for an office administrator to be held asap so don't delay with your application!


  • Location: ST15, Stone, Staffordshire
  • Job Title: Office Administrator
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