Revenues & Benefits job in Nationwide

Revenues & Benefits | G2V Recruitment Group Limited

Revenues & Benefits

My Client based in the East Midlands are looking for an experienced Council Tax specialist to join our committed and friendly Revenues & Benefits team. You will deal with all aspects of the Housing benefit overpayments, billing, collection and recovery of Council Tax, including maintaining computer records, dealing with routine correspondence, attending court, chasing unpaid debt and providing advice and explanations to customers at reception or on the telephone.

Responsibilities

* Update Customer Accounts, ensuring each chargeable dwelling has an appropriate account linked to it
* Offer advice and guidance to customers on all aspects of Council Tax liability, Discounts, and Exemptions
* Issue correctly adjusted demand notices
* Issue Reminders and Final Notices as Appropriate
* Chase outstanding arrears via telephone/email or correspondence
* Issue Summonses as required
* Attend court when needed
* Any other tasks as directed Essential skills & experience
* Effective communication skills both orally and written
* Good team play
* Ability to manage your own workload
* Excellent attention to detail and computer literate
* Flexible approach to work to accommodate changing demands and priorities

Desirable Skills

* IRRV qualified to Technician Level 3
* Recent experience of working in council tax with knowledge of council tax software systems and regulation
* Knowledge of local taxation legislation, data protection

MUST HAVE A VALID DBS

If you are interested in this position please give me a call on (phone number removed) or email me your CV

Thanks,

Surj.

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Overview

  • Location: Nationwide
  • Job Title: Revenues & Benefits
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