Field Service/ Installations Engineer
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Are you an experience telematics Field Engineer or auto electrician looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world such as JCB, Eddie Stobart and the leading supermarkets? We’d love to hear from you!
What do Microlise do? We’re an established market leader and growing telematics and electronic proof of delivery company based in Nottingham, our mission is to empower our customers to reduce their costs and environmental impact by maximising the efficiency of their transportation operations. To provide continued support to our growing but establish customer base we are now recruiting for a Field Engineer to cover the Surrey/ Guildford region.
The primary function of this role is to ensure the Microlise product portfolio is fully integrated into the customer’s assets. This function requires the installation, service and support of all Microlise products and peripherals both in the UK and overseas.
Timely visits to customer sites to undertake the installation, service and support of Microlise products
Completing survey visits and identifying suitable solutions
Completing QA visits on Microlise products and peripherals in customer assets
Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
Liaise with customers at all levels
Provide support to your peers and contractor resource where required
Ensure administration is concise, accurate and professional
Adhere to all internal process and procedures
Report on statistical information when required
Experience in a similar/ relatable role (auto electrics and/or telematics)
Experience of working to Service Level Agreements and Operational Schedules
Understanding of vehicle wiring diagrams and ability to interpret these
Evidence of strong customer service skills with a professional approach
Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
Willing to take on new challenges and improve own personal development
Take pride in what you do ensuring quality and accuracy
Logical approach to problem solving
Willingness to share knowledge
Excellent organisational skills
Ownership and escalation management
First class time keeping
Motivated to meet deadlines
Flexible approach to working patterns and hours
Full UK Driving Licence
Valid Passport for travel
Hours - 40 per week - 08.30 am to 06.30pm - To provide full and flexible cover for the business and to be flexible with working hours to suit the requirements of our customers.
5 days over 7 including weekends
Potential travel out of your region as well as overseas travel as required by the business
We’re expanding in France; it would be great if you are fluent in French or willing to learn if it is suitable for the role.
We believe in our culture, values and staff successes
We believe in developing our staff and support our employees with their professional development goals.
24 days holiday excluding bank holidays, increasing by 1 a year to 29 days
Recognition of service from your 1st year and other anniversaries
Free parking, tea, coffee and daily fruit
Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses
Free Costco membership
20% off EE mobile and line rental
Local discounts including Raleigh
Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!
Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team!
We’re doing great things, come and be part of our success!
2019 – Queen’s Award for Enterprise: Innovation, Sunday Times HSBC International Track 200 league table
2018 – Queens Award for Enterprise: International Trade, East Midlands Chamber of Commerce Business of the year and Excellence in International Trade, Top 20 in the BDO growth barometer – Nottinghamshire
2017 - Top 200 company in Nottingham, top 50 in the Sunday Times HSBC International Track 200 league table, Sunday Times top 100 Profit Track, Ernst and Young Entrepreneur of the Year finals,
Interested in the role? Great, we look forward to your application!
Just to let you know, telephone interviews will take place while the advert is still live, face to face interviews will take place on 05/06/19 in or around the Surrey area, successful candidates at this stage will be invited for a final core values interview with a senior board member at Microlise Head Office in Nottingham.
Applicants must have eligibility to work in the UK, this role does not qualify for sponsorship.
Microlise roles are not open to recruitment agencies, please do not contact us about vacancies or send speculative CV’s as they won’t be accepted.