Field Service Installations Engineer job in GU22 Woking Surrey

Field Service Installations Engineer | Microlise

Field Service Installations Engineer

Field Service/ Installations Engineer

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Are you an experience telematics Field Engineer or auto electrician looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world such as JCB, Eddie Stobart and the leading supermarkets? We’d love to hear from you!

What do Microlise do?  We’re an established market leader and growing telematics and electronic proof of delivery company based in Nottingham, our mission is to empower our customers to reduce their costs and environmental impact by maximising the efficiency of their transportation operations. To provide continued support to our growing but establish customer base we are now recruiting for a Field Engineer to cover the Surrey/ Guildford region.

The primary function of this role is to ensure the Microlise product portfolio is fully integrated into the customer’s assets. This function requires the installation, service and support of all Microlise products and peripherals both in the UK and overseas.

Timely visits to customer sites to undertake the installation, service and support of Microlise products

Completing survey visits and identifying suitable solutions

Completing QA visits on Microlise products and peripherals in customer assets

Inventory management

Responsible for the upkeep and safety of your vehicle and all provided tools /equipment

Liaise with customers at all levels

Provide support to your peers and contractor resource where required

Ensure administration is concise, accurate and professional

Adhere to all internal process and procedures

Report on statistical information when required

Essential requirement

Experience in a similar/ relatable role (auto electrics and/or telematics)

Experience of working to Service Level Agreements and Operational Schedules

Understanding of vehicle wiring diagrams and ability to interpret these

Evidence of strong customer service skills with a professional approach

Good interpersonal and communication skills, with the ability to adjust style to relevant audiences

Willing to take on new challenges and improve own personal development

Take pride in what you do ensuring quality and accuracy

Logical approach to problem solving

Willingness to share knowledge

Excellent organisational skills

Ownership and escalation management

First class time keeping

Motivated to meet deadlines

Flexible approach to working patterns and hours

Full UK Driving Licence

Valid Passport for travel

Hours - 40 per week - 08.30 am to 06.30pm - To provide full and flexible cover for the business and to be flexible with working hours to suit the requirements of our customers.

5 days over 7 including weekends

Potential travel out of your region as well as overseas travel as required by the business

We’re expanding in France; it would be great if you are fluent in French or willing to learn if it is suitable for the role.

Why Microlise?

We believe in our culture, values and staff successes

We believe in developing our staff and support our employees with their professional development goals. 

24 days holiday excluding bank holidays, increasing by 1 a year to 29 days

Recognition of service from your 1st year and other anniversaries

Free parking, tea, coffee and daily fruit

Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses

Free Costco membership

20% off EE mobile and line rental

Local discounts including Raleigh

Great staff extras:  Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!

Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team! 

We’re doing great things, come and be part of our success!

2019 – Queen’s Award for Enterprise: Innovation, Sunday Times HSBC International Track 200 league table

2018 – Queens Award for Enterprise: International Trade, East Midlands Chamber of Commerce Business of the year and Excellence in International Trade, Top 20 in the BDO growth barometer – Nottinghamshire

2017 - Top 200 company in Nottingham, top 50 in the Sunday Times HSBC International Track 200 league table, Sunday Times top 100 Profit Track, Ernst and Young Entrepreneur of the Year finals,

Interested in the role? Great, we look forward to your application!

Just to let you know, telephone interviews will take place while the advert is still live, face to face interviews will take place on 05/06/19 in or around the Surrey area, successful candidates at this stage will be invited for a final core values interview with a senior board member at Microlise Head Office in Nottingham.

Applicants must have eligibility to work in the UK, this role does not qualify for sponsorship.

Microlise roles are not open to recruitment agencies, please do not contact us about vacancies or send speculative CV’s as they won’t be accepted.

Overview

  • Location: GU22, Woking, Surrey
  • Job Title: Field Service Installations Engineer
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