Customer Service Executive
Adecco have a fantastic opportunity to join a company based north of Newbury. Our client is looking for a Customer Service Executive to join their team on a permanent basis. The role is working Monday - Friday offering a salary of £25,000 - £30,000.
Duties and responsibilities include:
* Manage incoming calls and emails
* Contact existing and potential customers
* Maintain regular contact with clients ensuring that first class service is delivered at all times
* Chase repeat orders and managing risks
* Ensuring that all customer feedback is relayed to the appropriate department
* Handling queries and complaints, providing solutions and ensuring resolutions are resolved in a timely basis
* Raising order statements in a timely manner
* Attending meetings as and when required
Candidates will ideally have/be:
* Customer Service experience
* Attention to detail
* Ability to manage own workload
* Ability to operate under pressure
* Proficient in Microsoft Office suite
* Hold a driver’s licence due to the location of the company
Do you have experience in a similar role and all the relevant skills? If so apply today Adecco Newbury.
Please note: This position is based north of Newbury, please only apply if you are willing and able to work in this location.
All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://(url removed)/candidate-privacy