Customer Service Advisor
We are currently recruiting for Customer Service Advisors for our client based within the Chichester area.
If you have a strong work ethic and are confident speaking with people over the phone this role will be perfect for you. We have two roles available which suit the same skill set.
The first role involves making outbound calls to customers who have contacted our client regarding their product directly. You will be there to obtain more information by asking pre-determined questions and asking additional questions where needed. Whilst gaining the information, you will have to maintain a full and accurate record regarding the progress of the application so being IT literate is a must. You will be on the phone speaking with customers daily, so you must be confident in doing so.
The second opportunity involves converting applications that have been dealt with beforehand, you will need to have strong administrative and customer service skills and not be afraid to speak with people in depth over the phone. You will be liaising with all parties involved with finalising applications for our client.
There are various working hours attached to the role, with different shifts available. Should you be interested this can be discussed to find what suits you best.
Full training will be provided, plenty of development opportunities exist within the company and they have a great benefits package attached to the role. Should you be interested, please apply or call (phone number removed) to find out more!
By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.
Please note: This position is based in Chichester, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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