In-store Customer Service / Hearing Care Advisor
Boots Hearingcare is one of the UK’s leading hearing care providers and we pride ourselves on a reputation for excellent service and great value for money which has resulted in continued growth. If you want to work for a leading brand and make a genuine difference to people’s lives, this could be the role for you. The chance to join our team and this incredible industry is just one click away.
Operating from over 450 locations across the UK, our team of over 500 colleagues deliver expert hearing care advice, hearing tests and solutions to thousands of customers every day. We take delight in looking after our colleagues as much as our customers, by providing support and recognition, career development opportunities, a superb working environment, and a great benefits package.
What will this role of In-store Customer Service / Hearing Care Advisor entail?
You’ll be responsible for a wide range of tasks with delivery of the highest level of customer service at the forefront whilst keeping a focus on the store KPIs. Your performance will be well rewarded with support and training which could lead to a qualification in audiology, enabling you to develop your knowledge and skills to progress within the company. Your initial duties will include:
If required, additional training will be provided for you to become a qualified Hearing Care Advisor to enable you to develop your career and undertake the following audiological activities:
What will I need to be considered for this In-store Customer Service / Hearing Care Advisor vacancy?
What will I receive in return?
Salary: £17,000 OTE
Attractive Benefits: Up to 18% annual bonus, Boots discount card (after 6 months probationary period), pension scheme, life assurance cover, health cash plan, childcare voucher scheme, staff uniform, long service awards, and annual leave entitlement starting at 20 days rising with length of service increments to a maximum of 30 days plus bank holidays.
Hours of Work: 37.5 hours per week, typically Monday to Friday between the hours of 9:00am to 5:00pm. Flexibility to work hours according to business needs including weekends would be advantageous.
Contract Type: Permanent
Location: Leamington Spa
Due to the nature of the business, successful applicants will be subject to a satisfactory DBS Check.
All applications to be submitted online, and strictly no agency calls or agency CV submissions.