Customer Service Advisor job in Witney

Customer Service Advisor | Selective Recruitment Solutions Ltd

Customer Service Advisor

Customer Service Advisor

Selective Recruitment are seeking a professional, forward thinking and motivated Customer Service Advisor for our long-standing client based in Witney. You will work in collaboration with your colleagues and the Customer Service Manager to ensure an exceptional service is delivered to a high standard.

Offer package;

Job role: Customer Service Advisor

Salary: £20,000 - £23,000 (depending on experience)

Location: Witney, Oxfordshire – Due to location you must be able to drive

Hours: 9.00am – 5.00pm Monday to Friday (30-minute break)

Holiday: 23 days’ holiday per annum, plus 8 bank holidays

Benefits: Contributory pension scheme and a company funded health scheme (after qualifying period).

Primary duties – Customer Service Advisor

* Processing of customer orders

* Customer data registration

* Generating licence keys

* Resolving customer queries

* Training with the company Portal.

* Liaising with clientele and resolving queries

Candidate specification – Customer Service Advisor

* Good communication skills

* Good telephone manner, you will be dealing with foreign clients and therefore need to be patient and clear.

* Problem solving skills – Need to be able to investigate and resolve client queries.

* Creative, self-motivated, confident – You need to be able to work on your own initiative, as well as be part of a team.

* Organised – You need to be able to organise your tasks and time and have solid administration skills.

* Computer literate – Good keyboard skills, familiarity with the use of email and a working knowledge of MS Word & Excel, plus experience of using databases.

If you are interested and believe you have suitable skills and experience to be considered for the Customer Service Advisor position, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

COMOXF

Overview

  • Location: Witney
  • Job Title: Customer Service Advisor
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