Customer Service Advisor
Location: Cheddar, Somerset
Salary: £17k pa + Benefits (20 days holiday + your birthday off + health care scheme + other company benefits)
Contract: Full time, Permanent
Hours: Flexible hours either Monday to Friday 9am to 5pm or 8am-4pm.
FSC is a family business with 29 years of award-winning experience in creating, rolling out and managing bespoke customer food-on-the-move solutions.
Our customers include a selection of blue-chip companies in various industries, such as Shell, Debenhams, Thornton's and Dunelm.
We offer a range of consultancy services drawing on our in-depth knowledge of the food-on-the-move sector and have managed projects in South America, North America, Asia, Scandinavia and several European countries.
Our Head Office is located in the world-famous village of Cheddar and we have an Innovation Centre near Bristol in Flax Bourton. Although many of the team are based throughout the UK and Europe, we regularly get together to review performance, share best practice and socialise! As well as working in a challenging and fast-moving environment, we believe it's important to have a big chunk of fun and no day is ever the same at FSC.
The Role will involve:
Dealing with a wide variety of customer requests, via email and telephone and logging and actioning each query efficiently. Being the face of the company, you will be expected to handle these queries in a positive and friendly manner.
Qualifications (academic and work-related):
20 days holiday + your birthday off + health care scheme + other company benefits
We can offer a friendly and dynamic working environment where no two days are the same. We are a family business which values a good work-life balance, but also personal development.
If you would like to be part of this professional, friendly company click on “APPLY” today and send an up to date copy of your CV for our consideration in the first instance.
No Agencies please!