Sales Assistant job in Guildford Surrey

Sales Assistant | C & H Fabrics

Sales Assistant

Reports To: Sales Floor Manager

PRINCIPLE PURPOSE:    To achieve sales by providing excellent Customer Service.

    To put the customer first at all times and to identify customer needs promptly and accurately.  To provide advice, present the products and promote all Closs & Hamblin services to customers

    To offer related sales and services in order that the customer is fully aware of the range and to increase the sale value

    To meet customer requirements by accurately calculating, measuring and cutting fabric. Checking goods prior to sale, accurately processing through the till and packaging correctly in order to deliver customer satisfaction and reduce unnecessary loss

    To communicate clearly, ensuring customer requests are met by exactly recording details on Special Orders and associated paperwork.  Subsequently dealing with any queries and follow up calls when required

    To ensure all stock is clearly and correctly priced


    To ensure that all till operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed in accordance with Company Policy

     To safely lift, pack and move products.  

    To assist in the preparation and implementation of stock checks and stock taking

    To correctly action Stock Adjustments, Merchandise Transfers and Debits

     To protect profitability at all times.

     To merchandise and display stock.

      To maintain standards of Housekeeping at all times


    To be prepared to learn about Closs & Hamblin products and services.  Training will be given but seeking information, developing skills and knowledge must be self- driven.

      To attend and actively take part in Staff Training Sessions.

    To be aware and vigilant and immediately report any security or Health & Safety issues to management.  Communicate any work-related issues to other staff and to suggest how the sales floor layout, presentation of goods and product range may be enhanced to maximise sales

    To involve yourself in any area that may benefit the team and the customers

Such other duties as the management may at times, reasonably require

Note: This job description is a guide to the principal, current duties of the job. It does not form part of your Contract of Employment.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Simplified Recruitment is a Job Advertising Agency working on behalf of Closs & Hamblin. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR(phone number removed)


  • Location: Guildford, Surrey
  • Job Title: Sales Assistant
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