Practice Manager (Band 7 to 8a)
Temporary: Expected to last 3 months with possible extension
Hours: 37.5hr a week Monday to Friday, 0900 – 1700
- Band 7 upto £24 umbrella or £20 paye
- Band 8a Upto £27 umbrella or £23 paye
Job Role/Requirements & Skills Required
- The department require a practice manager to run a service supporting service users that have a variety of conditions typical of those presenting in a city centre GP practice.
- The Practice provides healthcare services for people who find it difficult to visit mainstream GP services. The service is provided for people who are homeless, or those at risk of being homeless, sex workers, prisoners and ex-offenders, substance mis-users, travellers and asylum seekers. Alongside this the vulnerable adult community will have a range of conditions as a result of rough sleeping and drug and alcohol dependency.
- The service provides care at the Practice or at outreach clinics. They also help service users get appointments at a hospital or other clinics in Norwich.
The services provided include: treatment for minor illness or injuries, immunisations, sexual health or blood borne virus screening, advice on mental health or substance misuse, needle exchange, referrals to specialist services, carries out urine and drug & breathalyser tests, undertakes basic observations, basic wound care, phlebotomy, harm reduction and health advice.
- The practice manager would need to be someone who can work with these sometimes-challenging group of service users have a calm yet firm behaviour, excellent and effective communication skills and a higher level of tolerance of unpredictable behaviours is required, can do attitude, flexible, non-judgemental and empathetic.
You will be involved in a wide range of activities, including:
- Business planning
- Handling financial systems for the practice, including payroll
- Selecting, training and supervising non-clinical staff
- Developing and supervising appointment systems that work well for patients and clinicians
- Ensuring accurate records are kept, and liaising with local health organisations such as clinical commissioning groups
- Developing strategies for the practice on issues such as computer systems and security, expanding or changing services, and long-term services