Sales Assistant job in Cheltenham Gloucestershire

Sales Assistant | Straight Bat Recruitment Ltd

Sales Assistant

Internal Sales Representative


£18,000 - £19,000pa       

28 days holiday (including statutory) + quarterly bonus scheme + entitlement to discounts on various products + extensive opportunities for career development

This thriving Cotswold-based business has gone from strength to strength in recent years and due to continued growth, is currently seeking an Internal Sales Representative to join their team.

The role:

This is a permanent, full time position.

You will be responsible for serving and advising customers, dealing with incoming calls and keeping abreast of stock levels in a well maintained shop. Your key tasks are listed below.


·         Quoting and selling all light side items including Plumbing & Heating goods

·         To ensure that customers are served quickly and efficiently on the trade counter or over the telephone

·         To ensure that the stock levels are maintained in your allocated areas and advise when other stock is low

·         General housekeeping and making sure shelves are well stocked and tidy

·         To take in deliveries from suppliers, check them and either put them away or release for delivery

·         To help load /unload transport

·         To pass on any information to your manager or assistant manager which could increase sales , i.e. sales leads or new stock lines

·         Maintain profit margins

·         To do PPI counts when requested and help with booking in stock

·         To work together as a team to achieve these tasks both with people in your department  and the rest of the company

·         To comply with health and safety regulations

·         Follow the correct procedures of the IT /Financial procedures and system

·         Merchandising of the Branch when required

·         Monthly sales promotions

·         Marketing ideas to help upsell goods (including impulse buys at POS)


Ideally, a confident and personable individual with a good sense of humour who is conscientious and self-motivated is sought. Strong and effective communication skills are also required as the role will involve a lot of liaison with colleagues and customers.

You must also be practically-minded with some face to face counter sales experience.

A plumbing, heating, electricians or construction industry, builders merchants background would be useful however somebody from a retail background who is willing to learn would also be ideal.

IT literacy with some experience of having previously used a customer database system is required.  

Hours of work:


Monday – Friday 8am – 5pm

Every other Saturday 8am – 12 midday


  • Extensive opportunities for career development
  • 28 days holiday (including statutory)
  • Competitive salary
  • Entitlement to discounts on various company products
  • Quarterly bonus scheme
  • Opportunity to attend further training courses through the company

This is a fantastic opportunity to join an exciting and prestigious company that has worked with high profile clients, including celebrity homes in the Cotswolds and further afield.


  • Location: Cheltenham, Gloucestershire
  • Job Title: Sales Assistant
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