**This role will suit applicants with a confident telephone manner, experience in using a PC and good command of the English language, along with the flexibility to work on a set roster**
At GBSG we offer a range of services to ensure that our customers feel safe and secure, whether at home or in the workplace. Our extensive range includes intruder alarms, fire alarms, CCTV systems, access control, guarding services and keyholding.
With over 30 years experience, we are proud to have built our reputation on providing security solutions that offer real long-term value, are reliable and easy to use. Whether you’re a homeowner or a national business we will provide security solutions that are tailored to your individual needs. It’s this approach, plus provision of a 24 hour emergency security engineer call-out service, that sets us apart from the crowd.
We also provide monitoring services through our NSI Gold standard monitoring station which is manned 24 hours a day, 365 days a year.
We are looking to recruit CCTV Operators to work in our busy monitoring station, (located between Boston and Spalding) on a shift pattern.
Main Job Purpose :
To ensure customer service levels are kept to 100% and be responsible for the monitoring of Closed Circuit Television (CCTV) cameras, ensuring that appropriate responses are initiated as defined by the operational Code of Practice.
Confident telephone manner with strong customer service skills
Fluent English speaker
Basic IT Skills
Must live within 30 minutes commute of Donington, PE11 4TA
SIA or CCTV Licence
Our CCTV operation is 24/7 so you must be able to work 37 hours per week on shift rotation which will include nights, weekends and public holidays.
Rotas are set in advance so you will know what days/nights/weekends you are working, with plenty of notice.