Customer Service Advisor job in Butetown Community Cardiff

Customer Service Advisor | Brite Recruitment

Customer Service Advisor

Customer Service Advisor
£19,000 + Bonus

We have a great opportunity for an enthusiastic individual to work as a Customer Service Advisor in Cardiff on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector.

As a Customer Service Advisor, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.


  • Processing planned and unplanned service and repair requirements
  • Closing out engineer worksheets and creating invoices
  • Closing outstanding calls and booking follow-up calls as appropriate
  • Booking Contract Servicing
  • Processing orders for spare parts
  • Liaising with internal departments
  • Dealing with customers and suppliers
  • Participating in special projects and performing other duties as required


  • Experience within customer service, call centre or coordination role
  • A technically minded, confident individual
  • IT Literate e.g. Excel, Word and Outlook
  • Ability to multitask effectively and build strong relationships with clients
  • Ideally has had experience with MRP or CRM systems

Work within a caring organisation that offers lifelong learning and career progression plus a broad array of other benefits.

Interested? Don’t miss out on becoming a Customer Service Advisor working in a supportive team. Why wait? Get your career moving now and apply today.

We look forward to hearing from you.


  • Location: Butetown Community, Cardiff
  • Job Title: Customer Service Advisor
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