Customer Accounts Officer job in Ealing

Customer Accounts Officer | Adecco Corporate/Retail

Customer Accounts Officer

CUSTOMER ACCOUNTS OFFICER

EALING

MONDAY- FRIDAY 9AM- 5PM

3 MONTH ASSIGNMENT (Possibility to be extended)

£14.91 HOURLY RATE

ASAP START

MAIN DUTIES:

* To maintain the Council Tax records for the arrears team using office computer systems

* To contact those in arrears of Non-Domestic Rates, BIDs and the Council Tax, to deal promptly and efficiently with customers, their agents, and other persons and organisations

* To ascertain and check all necessary information, using permitted sources and by liaison with other Local Taxation and council sections and outside organisations.

* To carry out further enquiries and investigations as necessary to verify particular circumstances.

* To maintain accurate payment and instalment details on customer accounts

* To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre –enforcement letters, committal warnings and committal summonses).

THE IDEAL CANDIDATE WILL HAVE:

* Previously worked in a Council Tax role

* Ability to Demonstrate the ability to interpret Non-Domestic Rates, BIDS and Council Tax charges and account amendments

* Ability to use a computerised accounts system to accurately maintain and update Council Tax records

* Ability to respond to customers enquiries: in writing, electronically, face to face and at Magistrates Court

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Overview

  • Location: Ealing
  • Job Title: Customer Accounts Officer
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