Showing posts with label Customer Services jobs. Show all posts
Showing posts with label Customer Services jobs. Show all posts

Call Centre Advisor job in Coventry, West Midlands - Coventry Jobs

Apply for Call Centre Advisor in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Call Centre Advisor jobs

Job Title: Call Centre Advisor
Job Type: Permanent
Location: Coventry, West Midlands
Salary: £21500 - £22000/annum
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

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Job Description: Customer Service Job, Permanent, Coventry

Your new company
This is a large manufacturing business that operates both in the UK and nationally. Based in Coventry and easily accessible via public transport, this business is looking for talented and hardworking people to support a growing business.

Your new role
You will be working as part of the inbound customer service team, taking a variety of calls and speaking with a large number of customers. This will be a first line support role and as such you will need to be comfortable handling and resolving any customer complaints. This role also involves a lot of logging, bookings and other general admin duties where accuracy needs to be 100%. This role does work on a shift pattern, so you would need to be flexible between 8am - 8pm and does involve some weekends.

What you'll need to succeed
You will need to have previous experience working within a call centre environment, with a proven track record of handling and resolving customer queries. This role requires working with multiple systems and screens so you would need to be able to multitask and work efficiently to ensure a smooth customer experience. You will need to be confident working towards team KPI's and targets, and able to liaise between a variety of clients, customers and engineers.

What you'll get in return
This is a permanent placement paying £21,500 per annum, working a 40 hour week. This business is located in a beautiful office within Coventry, and commutable via public transport. This is an excellent opportunity to join an established and growing business where you would have the opportunity to work in a great team environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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Customer Service Advisor job in Coventry, West Midlands - Coventry Jobs

Apply for Customer Service Advisor in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Customer Service Advisor jobs

Job Title: Customer Service Advisor
Job Type: Permanent
Location: Coventry, West Midlands
Salary: £18000/annum parking
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits: parking

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Job Description: Customer Service Advisor

£18,000 per annum

Are you a hardworking, dedicated individual looking for a fun, fast paced environment? Do you thrive in a Customer Service role where you can develop meaningful, long term relationships? Can you demonstrate a high level of service in a pressurised environment?

Adecco UK are delighted to be supporting a successful and growing business based in Leamington Spa with the expansion of their Customer Service team. Highly regarding in their industry, this is an excellent opportunity to begin a career within a dynamic company who offer a great place to work and a supportive environment.

If you are naturally technical, love people and looking for a career then please see below;

Duties

Taking and making calls from new and existing customers
Supporting with queries and complaints effectively
Able to take responsibility for any issues coming through
Following the customer journey from end to end
Providing information using the bespoke internal systems
Using other forms of communications such as webchat and email

Individual

Hardworking and able to work under pressure
Supportive team player
Has a genuine love for problem solving
Technically minded and able to pick up systems quickly
People focused
Excellent verbal and written communication

Monday-Friday

37.5 hours a week

Flexible shifts between 8am-6pm

Adecco are an equal opportunities employer and act as a recruitment agency.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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Customer Service Advisor job in Coventry, West Midlands - Coventry Jobs

Apply for Customer Service Advisor in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Customer Service Advisor jobs

Job Title: Customer Service Advisor
Job Type: Temporary
Location: Coventry, West Midlands
Salary: £8.46 - £9.48/hour
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

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Job Description: Customer Service Job, Coventry

Your new company
You will be working within financial services on behalf of a renowned UK based business. This company is looking for hardworking and motivated individuals to join its excellent team.

Your new role
You will be working in a fast-paced environment, receiving inbound calls from a variety of customers, as such you will need to have an excellent telephone manner and previous customer service experience. You will also be logging calls while speaking to customers, this will require great attention to detail and logging accuracy. While this role will involve some KPI's and targets, the most important one will be around your call qualities, you will therefore need to have excellent attention to detail and accuracy.

What you'll need to succeed
You will need to have previous customer service experience, ideally within a contact centre or financial services background, excellent telephone skills are crucial. This company thrive on teamwork so in order to be successful in this role you will need to have a strong work ethic and be driven to do your best for both the customer and your team. This role will require you to use the company's in-house systems, you will therefore ideally have good working knowledge of the Microsoft office package with strong IT skills. Most importantly in this current climate we are all facing new challenges daily, you will need to have excellent repour building and interpersonal skills when speaking to customers to support them during this difficult time.

What you'll get in return
This business is offering £9.48 per hour working at 35-40 hour week, this may include some weekends. For this role you will also be given the opportunity to work from home, you will benefit from full training from the safety of your home during these unprecedented times.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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Customer Service Advisor, Evenings job in Coventry, West Midlands - Coventry Jobs

Apply for Customer Service Advisor, Evenings in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Customer Service Advisor, Evenings jobs

Job Title: Customer Service Advisor, Evenings
Job Type: Temporary
Location: Coventry, West Midlands
Salary: £8.46 - £9.48/hour
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

Upload your CV


Job Description: Customer Service Job, Coventry, Evenings

Your new company
You will be working within financial services on behalf of a renowned UK based business. This company is looking for hardworking and motivated individuals to join its excellent team.

Your new role
You will be working in a fast-paced environment, receiving inbound calls from a variety of customers, as such you will need to have an excellent telephone manner and previous customer service experience. You will also be logging calls while speaking to customers, this will require great attention to detail and logging accuracy. While this role will involve some KPI's and targets, the most important one will be around your call qualities so you need to have close attention to detail.

What you'll need to succeed
You will need to have previous customer service experience, ideally within a contact centre or financial services background, excellent telephone skills are crucial. This company thrive on teamwork so in order to be successful in this role you will need to have a strong work ethic and be driven to do your best for both the customer and your team. This role will require you to use the company's in-house systems, you will therefore ideally have good working knowledge of the Microsoft office package with strong IT skills. Most importantly in this current climate we are all facing new challenges daily, you will need to have excellent repour building and interpersonal skills when speaking to customers to support them during this difficult time.

What you'll get in return
This business is offering £9.48 per hour working 35-40 hour week doing afternoon and evening shifts, this may also include some weekends. For this role you will also be given the opportunity to work from home, you will benefit from full training from the safety of your home during these unprecedented times.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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Customer Service Advisor job in Coventry, West Midlands, United Kingdom - Coventry Jobs

Apply for Customer Service Advisor in Coventry, West Midlands, United Kingdom, West Midlands (County), , United Kingdom.

Customer Service Advisor jobs

Job Title: Customer Service Advisor
Job Type: Permanent
Location: Coventry, West Midlands, United Kingdom
Salary: £18000/annum
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

Upload your CV


Job Description: We are currently looking for a Customer Service Advisor to join our busy and energetic team based in Coventry. You will join us on a full time, permanent basis working 40 hours a week between 8am-8pm Monday to Sunday and in return, we are offering a competitive salary of £18,000 per annum plus excellent benefits.

TSYS Managed Services EMEA are part of TSYS, a Global Organisation serving 400 clients in more than 80 countries. We make it possible for millions of people to use our payments solutions including credit, debit, prepaid and merchant services.

Do you have experience in dealing with Customers and a passion for helping people? Are you interested in developing your skills and climbing the career ladder? As our Customer Service Advisor, your main responsibility will be to answer inbound queries from our customers, building & maintaining customer relationships and updating internal systems. This is a purely inbound customer service role with NO SALES.

Benefits of joining us:

As well as a competitive salary, and a fast paced, fun working environment this role comes with the following benefits;

- Monthly and quarterly awards

- Social activates and incentives

- 29 days holiday, including bank holidays (with the option to buy/sell up to 5 days)

- Peoples Pension scheme

- Limited free on-site parking

- On-site canteen

- MediCash Plan (on completion of 4 month service)

- Cycle to work Scheme (on completion of 6 month service)

- Free tea and coffee

About the role:

As our Customer Service Representative, your main responsibility will be to answer inbound queries from our customers, building & maintaining customer relationships and updating internal systems. This is a purely inbound customer service role with NO SALES.

You will need to have flexibility to be to work various shift patterns across 40 hours a week between the hours of 8am and 10pm Monday to Sunday. In return we offer a great benefits package, a competitive salary and immediate start dates.

Key duties and responsibilities of our Customer Service Advisor:

- Taking inbound calls to assist customers with a number of different queries

- Processing debit card payments

- Building and maintaining customer relationships

- Complaint handling including resolving and logging of complaints as well as escalating to the appropriate teams where necessary

- Keeping up to date with policy changes through the use of internal systems and training.

- Raising and potential problems with management and the appropriate teams.

Our ideal Customer Service Advisor will have:

- Minimum of 6 months previous experience within a customer focused role either in a contact centre or face to face environment

- Excellent listening skills

- Polite and clear verbal communication skills

- Good IT and Computer skills

- An enthusiastic work ethic

- The ability to work as part of a team

If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click APPLY now to become our next Customer Service Advisor.

All successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process.

TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

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Logistics Administrator - £18,500 - progression, awesome team job in Coventry, West Midlands - Coventry Jobs

Apply for Logistics Administrator - £18,500 - progression, awesome team in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Logistics Administrator - £18,500 - progression, awesome team jobs

Job Title: Logistics Administrator - £18,500 - progression, awesome team
Job Type: Permanent
Location: Coventry, West Midlands
Salary: £17500 - £18500/annum bonus, pension, training, developmen
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits: bonus, pension, training, developmen

Upload your CV


Job Description: Would you like to work for a leading rental provider who has quadrupled in size over the last 4 years? Want to be part of a growing team where internal progression is encouraged

Hamlin Knight is currently recruiting for two collections service centre representatives to join a long-standing and leading company. One of these positions is permanent and the other is a 6 months fixed term contract basis with the opportunity to go permanent.

The successful candidates will have previous experience of working within a fast paced environment and be hands on when it comes to giving exceptional customer service.

As a customer service representative you will be responsible for communicating daily to ensure the staff are aware of procedures, daily counts, and ongoing movements as well as liaising with field based asset manager. You will also be responsible for monitoring the stock differences at collection points and investigating any issues.

if you believe this position is suited perfectly to you, the please apply now

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Sales Administrator job in Coventry, West Midlands - Coventry Jobs

Apply for Sales Administrator in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Sales Administrator jobs

Job Title: Sales Administrator
Job Type: Permanent
Location: Coventry, West Midlands
Salary: £19000 - £23000/annum
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

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Job Description: Hamlin Knight is currently recruiting for a Sales Administrator to join a market leading client based on the out skirts of Coventry.

The hours of work are 37.5 hours between the hours of 08.15am - 5.00pm.

Job Responsibilities

Process telephone and faxed orders from stockists.
Proactively up selling and increasing profit-
Ensure outstanding back orders are processed as soon as possible either through increased sales or linking to existing order.
Prepare and follow up sales quotations to agreed time-scales
Pro-actively contact stockists on a daily basis with the intention of maximising sales i.e. follow up mailshots, pre-season offers.
Provide a general customer service help line to stockists and end users in terms of product information, technical enquiries, price queries, customer complaints, deliveries and damages and act as problem solver as required.
Send out product samples to customers.
Provide a support service to the external sales team
Action stock and sales order Reports where appropriate
Action agreed credit notes.
Set up new accounts on the system.
Liaise with Materials Management in terms of stock and stock issues.
Update the quality team on office procedures.
Update stockists and buying group databases.

Skills & Experience required,

Must be able to demonstrate verbal and oral written communication skills.
Good PC skills and good understanding of Microsoft Word, Excel and Outlook.
Good administration and organisation skills.
Customer Service experience is essential.
Ideally Sales Administration experience but not essential.
We need someone self-motivated, a team player, good at problems solving resilient and reliable

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Customer Service Advisor job in Coventry, West Midlands - Coventry Jobs

Apply for Customer Service Advisor in Coventry, West Midlands, West Midlands (County), , United Kingdom.

Customer Service Advisor jobs

Job Title: Customer Service Advisor
Job Type: Contract
Location: Coventry, West Midlands
Salary: £10.78/hour +33days hols(25days/8BH)
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits: 33days hols(25days/8BH)

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Job Description: The Role:
Hours - Monday - Friday, 40 hour week - £10.78 x 40hrs = Gross - £431.20 p/w (8 hours a day 8.30am - 5pm)

Our client is seeking keen, pro-active, enthusiastic Customer Service Advisor's to carry out the following duties:-

Answering 50+ phone calls per day
Resolving customer issues
Raising and progressing returns and invoice queries
Dealing with root cause analysis and issue prevention

Our clients offices are open plan providing a good working atmosphere and working relationships between departments.

The Company:
Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people.

Essential Skills / Qualifications:
Current relevant experience required for the Customer Service Advisor role in an office environment:
Able to multi-task
Able to deliver a first class customer experience in a fast-paced customer focused environment
IT literacy including Excel
Good attendance and timekeeping required

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application

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Accounts Assistant job in LS29, Ilkley, Bradford - Bradford Jobs

Apply for Accounts Assistant in LS29, Ilkley, Bradford, West Yorkshire, , United Kingdom.

Accounts Assistant jobs

Job Title: Accounts Assistant
Job Type: Permanent
Location: LS29, Ilkley, Bradford
Salary: £21000/annum
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits:

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Job Description: Accounts Assistant

We are privileged to be recruiting for a leading software company based in Ilkey. Due to continued growth and business wins they require an Accounts Assistant to join the team.

The key role of the Accounts Assistant will be to speak to all client Accounts over the phone, after they have been allocated to make sure things are running smoothly for them, answer questions, deal with any problems and report back to the managers of the business.

Other key tasks for the Accounts Assistant include –

* Writing Client Contact Reports

* Arranging and setting up additional client training

* Support Queries and report writing

* Responding to e-mails

* Dealing with product add-ons / cancellations

* Developing client relationships

* Variety of Administration duties

We are looking for candidates who have customer service background, ideally on the phone however other backgrounds would be considered. You will need to be very accurate with writing, grammar etc as you will write a number of reports / e-mail and be good on the phone as the role involves speaking to clients over the telephone.

There is a great starting package of £21,000 per annum, 33 days holiday, private health care, pension and a number of other benefits.

Office hours – Monday – Friday 9.00am – 5.00pm

If you are interested in this role and would like to know more than please submit your CV for immediate consideration.

Ref Accounts Assistant 33 Accounts Assistant

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Customer Service job in Stockport, Greater Manchester - Manchester Jobs

Apply for Customer Service in Stockport, Greater Manchester, Greater Manchester, , United Kingdom.

Customer Service jobs

Job Title: Customer Service
Job Type: Permanent
Location: Stockport, Greater Manchester
Salary: £9.25/hour free airport parking
Company: CV-Library
CV-Library jobs

Category: Customer Services
Benefits: free airport parking

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Job Description: Staffing Match are proud to be working in partnership with DHL at Manchester Airport!
We have genuine long-term positions with permanent contract opportunities for customer service / check in agents to work at Manchester Airport. These positions are 20 hours per week.
This is a fantastic opportunity for individuals to work in a fast-paced airport and deliver a world class service to its customers.

* CUSTOMER SERVICE AGENTS / CHECK IN AGENTS
* £9.25 PH

Duties and responsibilities
* Greeting and checking in of passengers and passenger baggage for their respective flights
* Checking passport, visa documentation and flight details
* Monitoring of baggage Weights and applying Excess Baggage Charges if applicable
* Asking relevant security questions
* Offering and aiding customers needs
* Reconciliation of passengers at Boarding Gates
* Conduct boarding and passenger announcements
* Boarding and disembarkation of passengers
* Ensure compliance with CAA regulations and airport authority bylaws (full training given)

Skills Required:
* Previous experience of working within a customer service role, ideally within a customer facing role
* The ideal candidate will have excellent communication skills and be passionate about customer service
* Excellent communication & interpersonal skills
* Flexibility
* Courteous always
* Patient and understanding
* Able to remain calm under pressure

Requirements
Due to the location of work being at Manchester Airport you must be able to provide the following:
* 5-year checkable work history, this does not need to be all UK experience, you also do not need to have been employed for a continuous 5 years we just need to verify whatever it is that you have been doing, this can cover unemployment periods, school etc.
* You must be able to provide valid photographic ID
* Willing to undertake a criminal record check
* Driving licence is a must

Hours of work
* 20 hours per week
* Candidates must be available to work between the hours of 3am - 2am

Benefits
* Weekly pay + holiday pay
* Overtime
* Permanent employment opportunities

For an immediate interview please call Inguna on (phone number removed) or Ewelina (phone number removed)

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