Gas Supervisor job in Exeter, Devon

Apply for Gas Supervisor job in Exeter, Devon, Devon, United Kingdom. Construction jobs in Exeter, Devon.



Job Title: Gas Supervisor
Job Type: Permanent
Location: Exeter, Devon
Salary:
Company: CV-Library
Category: Construction
Benefits:



Job Description:

A client of mine who is a leading Housing Association and Property Maintenance care company currently has a great opportunity for a Gas Supervisor to join their M&E Team in the South Region, based in their Exeter, Devon office.

This is an excellent opportunity for a skilled Gas Engineer to take the next step up in their career.
The role is a supervisory role with a focus on supporting the Gas Manager in ensuring that the area team of Gas Engineers and contractors deliver a successful programme of annual gas safety checks and maintenance services to customers that are at all times in full accordance with service standards, values and behaviours.

You will assist the Gas Manager in the management and development of the team, ensuring that forecast labour and material resources are appropriately planned and allocated in accordance with projected workflow and agreed budgets. Experience of supervising a team would therefore be ideal.

To be successful in this role you will need excellent IT and communication skills with the ability to effectively problem solve.

You will be expected to build effective relationships with a range of colleagues and customers and display strong influencing skills to ensure you meet challenging targets and objectives.

The role also requires you to support the team with your technical knowledge therefore previous experience and a qualification in a Gas Accredited Certification Scheme (ACS) is essential.

To apply for this position please email an updated version of your CV to (url removed) or call me on (phone number removed)

stride is acting as an Employment Agency in relation to this vacancy

Posted in: Construction jobs, Devon jobs, Exeter

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Associate (Catchment management Lead) - Exeter job in Exeter, Devon

Apply for Associate (Catchment management Lead) - Exeter job in Exeter, Devon, Devon, United Kingdom. Engineering jobs in Exeter, Devon.



Job Title: Associate (Catchment management Lead) - Exeter
Job Type: Permanent
Location: Exeter, Devon
Salary:
Company: CV-Library
Category: Engineering
Benefits:



Job Description:

Job Title: Associate
Reports to: Head of Environmental Management & Sustainability
Main Purpose of the Job
The Catchment Management team in our Exeter office is currently recruiting for an Associate to lead and expand the team. The successful candidate will be the technical lead on a range of diverse drainage modelling, flood risk, flood alleviation, drainage strategy and drainage infrastructure projects, working with Local Authorities, Water Companies and Infrastructure Clients.
Work will involve surface water drainage, SuDS, wastewater networks, urban watercourses and rivers. Many of the projects will involve integrated urban drainage modelling and working in partnership with a number of risk management authorities and utilities. You will provide technical leadership of flood strategy / management projects, be responsible for the oversight of environmental inputs, hydraulic modelling and hydrological studies.
Ideally based in our Exeter office (although other UK locations will be considered), you will possess a minimum of 10-15 years+ post qualification experience.
Main Duties and Responsibilities:
* Project Management of assigned projects as required with good commercial awareness and financial control
* Framework / project management of strategic flooding and drainage related projects for local authorities, the EA and Water Companies
* Developing a specialist catchment / flood risk management team across the UK utilising and developing staff across both the Environment and Water sector
* Monitoring, planning and forecasting utilisation of own discipline team members and project resources
* Undertake marketing and business development role promoting the capabilities of the company to current and prospective clients liaison successfully leading to enhanced reputation and repeat work
* Ensure the technical quality of own and team’s work in accordance with good engineering practice, relevant standards, Codes of Practice, current design methods and Health & Safety legislation
* Have a good understanding of all relevant standards, Codes of Practice, Health & Safety Legislation and current design methods and provide general technical support to own discipline team members
* Have a good understanding of all relevant standards, Codes of Practice, Health & Safety Legislation and current design methods and provide general technical support to own discipline team members
Essential
* Degree Level Civil Engineer or Other Suitable Science Based Subject
* Minimum of 15 years’ experience of drainage / flooding based projects
* Experience of drainage design and designing and implementing SuDS for new developments and as retrofit.
* Experience of modelling of surface water drainage, watercourses and waste water networks, preferably using Infoworks ICM (Incl. 2D), Flood Modeller (ISIS), TUFLOW (1D-ESTRY & 2D) or MicroDrainage.
* Previous experience working within a consulting engineering organisation
* Highly effective verbal and written communication skills.
* Strong analytical, critical thinking and organisational skills
Preferred
* Masters or Higher Degree in Civil Engineering, Geography or similar degree
* Chartered CEng MICE or CWEM CIWEM
* A self-starter with the drive and skills to build relationships, identify opportunities and work collaboratively with other disciplines.
* Good commercial skills within the Water Engineering sector with a good understanding of other engineering and environmental disciplines.
Why Pell Frischmann?
Not only are we one of the UK’s leading engineering consultancies, we also understand a career isn’t just a job. We have a great team focus working collaboratively to innovate on projects. At Pell Frischmann you will not be pigeon-holed into an area but encouraged to thrive and develop through involvement in our dynamic, multidiscipline projects. If that and a competitive salary isn’t enough, we also offer other excellent benefits a small portion of which are listed below!
* 25 days Annual Leave + buy, sell and carry over
* Life Assurance at 4x base salary
* Pension
* Season Ticket loans
* Salary sacrifice benefits

Posted in: Devon jobs, Engineering jobs, Exeter

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Trainee New Homes Sales Adviser job in Exeter, Devon

Apply for Trainee New Homes Sales Adviser job in Exeter, Devon, Devon, United Kingdom. Sales jobs in Exeter, Devon.



Job Title: Trainee New Homes Sales Adviser
Job Type: Permanent
Location: Exeter, Devon
Salary: £16000/annum
Company: CV-Library
Category: Sales
Benefits:



Job Description:

Trainee New Home Sales Advisor - Exeter
This is an exciting opportunity to join a leading UK and award winning New Homes builder and a member of the FTSE 100
We are looking for someone who feels ready to make their first step into a full time sales role. My client offers fantastic training and support, you will work along side other experienced sales advisors and travel to other sites to gain as much experience as possible and fully learn and understand the process of a new home being bult from the ground up all the way through to the final sale and handing over of keys to the new owners.
The ideal candidate will have:
* Some form of customer or retail experience
* Good Organisation Skills
* Friendly and approachable
* Proactive and forwarded thinking
* Flexible working - Thursday - Monday 11am - 18:00pm
* Looking for a career and progression
In return for your hard work and commitment, on offer is a competitive basic salary and the opprotunity to progress within the company
Contact - Luke with your CV to express your interest

Posted in: Devon jobs, Exeter, Sales jobs

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New Homes Sales Adviser job in Exeter, Devon

Apply for New Homes Sales Adviser job in Exeter, Devon, Devon, United Kingdom. Sales jobs in Exeter, Devon.



Job Title: New Homes Sales Adviser
Job Type: Permanent
Location: Exeter, Devon
Salary: £18000 - £24000/annum
Company: CV-Library
Category: Sales
Benefits:



Job Description:

New Home Sales Advisor - Exeter

Our client, a leading UK and award winning New Home builder and a member of the FTSE 100 list is looking for a New Homes Sales Advisors for multiple sites across the South West.

This is an exciting and challenging role, that will require you to be proactive and forward thinking with the ability to sell, up sell and deliver customer service to its highest standard. You will also be reporting to the Field Sales Manager and Head Of Sales, who will help support and guide you. Other responsibilities will include meeting new and existing home buyers, guiding potential and existing home buyers through the whole sale process, maximising sale opportunities, delivering excellent customer service and representing the company brand throughout the process.

The ideal candidate will have:

* Previous Estate Agency experience (not essential)

* Sales experience and the ability to hit targets

* Good Organisation Skills

* Friendly and approachable while also highly professional

* Proactive and forwarded thinking

* Flexible working - Thursday - Monday 11am - 18:00pm

* Achievable Commission - up to £10,000

In return for your hard work and commitment, on offer is a competitive basic salary (negotiable depending on experience) a fantastic and achievable commission scheme along with great prospects for career progression.

Contact - Luke with your CV to express your interest.

Office - (phone number removed)

Posted in: Devon jobs, Exeter, Sales jobs

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Mechanical Engineer - Exeter job in Exeter, Devon

Apply for Mechanical Engineer - Exeter job in Exeter, Devon, Devon, United Kingdom. Engineering jobs in Exeter, Devon.



Job Title: Mechanical Engineer - Exeter
Job Type: Permanent
Location: Exeter, Devon
Salary:
Company: CV-Library
Category: Engineering
Benefits:



Job Description:

About Us

Pell Frischmann are one of the UK's leading firms of consulting engineers, with major operations throughout Europe, the Middle East and Asia. We provide design services for large clients such as Wessex Water, Severn Trent Water and South West Water and with involvement on a diverse range of water and waste water projects. Working with clients such as these means we have to be extremely customer focused, have great communicators who are technically competent to ensure the best service is provided.

Main Purpose of the Job

Reporting to the Principal Mechanical Engineer you will join an established team of Mechanical, Electrical and Process Engineers. As the Mechanical Engineer you will be expected to support multidisciplinary design schemes, assist with delivery of projects within the Water and Waste sectors as well as assist the project teams to complete scopes of work within the agreed time frame and to appropriate quality levels.

Main Duties and Responsibilities

* Act in the capacity of Mechanical Engineer on both single and multi-disciplinary projects.

* Undertake site surveys of existing mechanical infrastructure.

* Produce mechanical calculations, mechanical schedules and specifications.

* Undertake pumped system design calculations and pump selection.

* Produce hydraulic and pipework designs and P&I Diagrams

* Assist with effective management of project stakeholders (clients, contractors and other design disciplines etc).

* Implement the project requirements to fully meet the client specification in accordance with relevant standards

* Develop and maintain excellent relationships with the other Pell Frischmann discipline leads on projects.

Essential Experience

* A minimum of 3 -5 years’ experience in relevant discipline.

* Experience of outline and detailed mechanical design aspects of Water and Waste Sector.

* A good understanding of all relevant standards and Codes of Practice and Health and Safety Legislation relevant to the Water and Waste sector.

* Experience in using current design methods.

* Be a proactive team player with excellent communication skills (both written and verbal).

* Experience of design using digital engineering/BIM systems (previous experience of working on projects with a central 3D model and ideally a BIM Level 2 project).

Preferred Experience

* Experience of ATEX/DSEAR.

* Working as part of a co-located team within a Client office (as required).

Essential Qualifications

* BSc or BEng in Mechanical Engineering or equivalent experience (HNC/HND).

* Qualified Mechanical Engineer: IEng (or working towards membership).

Preferred Qualifications

* CAD/BIM applications and understanding of current BIM software formats

* Working towards Chartered Mechanical Engineer membership.

Why Pell Frischmann?

Not only are we one of the UK’s leading engineering consultancies, we also understand a career isn’t just a job. We have a great team focus working collaboratively to innovate on projects. At Pell Frischmann you will not be pigeon-holed into an area but encouraged to thrive and develop through involvement in our dynamic, multidiscipline projects. If that and a competitive salary isn’t enough, we also offer other excellent benefits a small portion of which are listed below!

* 25 days Annual Leave + buy, sell and carry over

* Life Assurance at 4x base salary

* Pension

* Season Ticket loans

* Salary sacrifice benefits

Posted in: Devon jobs, Engineering jobs, Exeter

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Dumper /Ground Worker Exeter EX4 job in Exeter, Devon

Apply for Dumper /Ground Worker Exeter EX4 job in Exeter, Devon, Devon, United Kingdom. Construction jobs in Exeter, Devon.



Job Title: Dumper /Ground Worker Exeter EX4
Job Type: Temporary
Location: Exeter, Devon
Salary: £17/hour
Company: CV-Library
Category: Construction
Benefits:



Job Description:

P&M Resources Recruiting
Job Description : dumper /ground worker which can lay drainage and pour foundations
Job title: Dumper /Ground Worker Exeter EX4 4ST
Salary: £17 PH depend on experience
Minimum Experience: 1 Year
Hours: TBC
Location : Exeter EX4
Duration: around 3 years temporary position

Responsibilities & duties
P&M resources Ltd are acting as a employment business required experienced Dumper/Ground Worker-
Exeter EX4
Must have experience as Ground Worker
Working with team of experienced Ground Worker as well as individual , on busy construction site
Report to Ground Worker foremen, each day

Work experience & skills
" Cscs card , Tools
" Construction experience related to trade on advert on busy construction site

Contact details: P&M resources Ltd team , landline (phone number removed)

You must have min 2 references : ( site manager name/ mobile)

P&M RESOURCES LTD office working hours
Monday - Thursday 8.30am - 4.30pm
Friday 8.30am - 4pm

Posted in: Construction jobs, Devon jobs, Exeter

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Block Property Manager (Exeter) job in Exeter, Devon

Apply for Block Property Manager (Exeter) job in Exeter, Devon, Devon, United Kingdom. Property Services jobs in Exeter, Devon.



Job Title: Block Property Manager (Exeter)
Job Type: Permanent
Location: Exeter, Devon
Salary: £25000/annum Car & Car parking
Company: CV-Library
Category: Property Services
Benefits: Car & Car parking



Job Description:

£25,000 p.a. + Car + Car Parking
Belgravia Staffing are currently seeking an experienced Block Property Manager (essential) for a large company based from Exeter.
The role will include the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio.
Minimum Requirements:
• Understanding of leasehold property (service charges and section notices)
• Excellent communication skills
• Good literacy and numeracy skills
• Driving licence
Desirable Requirements:
• Previous experience in the Block Management field
• IRPM or other industry qualifications
If interested in applying for this exciting role then please email the Belgravia Staffing team a copy of your current c.v

Posted in: Devon jobs, Exeter, Property Services jobs

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Recruitment & Talent Acquisition Administrator / Resourcer job in EX1, Exeter, Devon

Apply for Recruitment & Talent Acquisition Administrator / Resourcer job in EX1, Exeter, Devon, Devon, United Kingdom. Personnel/Recruitment jobs in EX1, Exeter, Devon.



Job Title: Recruitment & Talent Acquisition Administrator / Resourcer
Job Type: Permanent
Location: EX1, Exeter, Devon
Salary:
Company: CV-Library
Category: Personnel/Recruitment
Benefits:



Job Description:

SLR currently has an exciting opportunity for an in-house Recruitment Administrator to join our Exeter office reporting into the Senior Recruitment Advisor, Europe. This will support SLR’s ongoing people agenda across SLR’s European region.

Initially focused on supporting the recruitment team, in terms of helping manage both the candidate experience and internal service offering to hiring managers; the position offers the potential for the person joining to expand their skills and experience within recruitment. This will include the opportunity to lead on all aspects of managing hires, as well as assisting with (and eventually leading on) research and delivery of executive search assignments. Our staff are encouraged to undertake CPD, and we would look to support the person joining in developing their knowledge and professional accreditation as their career progresses.

WHY SLR?

We strive to ensure that opportunities both for new starters and for existing staff are open to all, and we have family friendly policies aimed at helping staff balance the needs of professional and family life. These include remote working facilities, as well as the potential for part time, job share and other flexible working arrangements. Our staff also enjoy Agile working, which allows them to tailor hours around core hours that will allow them to maximise their work life balance.

Along with a competitive basic salary, the successful candidate will receive a comprehensive benefits package including 25 days annual leave (excluding public holidays); flexible working arrangements; private health cover; death-in-service cover; professional membership subscription; and pension.

ABOUT US

SLR provides global environmental and advisory solutions from a network of offices throughout Europe, North America, Asia-Pacific and Africa. We deliver advice and support on a wide range of strategic and project-specific issues to a diverse and growing base of business, regulatory and government clients. We advise our clients on major projects with multi-disciplinary teams that work under the guidance of senior SLR professionals. We specialise in the oil and gas, mining and minerals, infrastructure, built environment, financial services, industry and power sectors. SLR offers rewarding careers to all its staff supported by the five elements of our business: Our Culture, Our Clients, Our People, Our Business and Our Communities with our ‘one team culture’ being the foundation on which our company is built. For more information, please visit our website.

MAIN DUTIES AND RESPONSIBILITIES

Duties will be varied, but will include:
• Uploading roles to our online recruitment system, PeopleHR
• Promoting roles externally across social media platforms (Linked in and Facebook)
• Promoting roles internally via our fortnight vacancy request email co-ordinating with the recruitment teams from our other regions and the European marketing team.
• Contacting universities and colleges to share course specific job opportunities
• Sifting and storing work placement and speculative CV requests and responding to individuals as appropriate
• Sifting and co-ordinating applications in PeopleHR working alongside senior members of the recruitment team
• Organising and co-ordinating of interviews and interview logistics and facilities
• Organising post interview feedback calls and supporting hiring managers as appropriate
• Extracting equal opportunities data from PeopleHR recruitment system on a quarterly basis as part of our diversity monitoring
• Extracting data from our PeopleHR recruitment system on a monthly basis for HR and recruitment reporting.
• General maintenance and updates of our PeopleHR recruitment system and intranet recruitment pages
• Helping to manage our list of approved recruitment suppliers and agencies, and agreeing/renewing terms with suppliers
• Assisting with external advertising, including obtaining quotes, drafting advert wordings and associated duties
• Assisting with research to help identify potential candidates using job boards, social media and wider internet based searches

PERSON SPEC SUMMARY

Candidates should be able to demonstrate:
• Prior experience working as an administrator, researcher or in a similar role within a recruitment based environment (agency or in-house)
• The ability to manage multiple tasks/projects at once and deliver within given timeframes
• An understanding and knowledge of current UK employment law and the Equalities Act, and a desire to develop skills/knowledge in talent attraction and recruitment
• Good communication skills and attention to detail, and able to handle sensitive personal data with utmost focus on confidentiality
• GCSE English & Maths A-C grades – any specific HR or administration based qualification (eg NVQ) or membership (CIPD or similar) would be an advantage

APPLICATIONS

To apply for this position please submit your application using the link on this page.

SLR Consulting is an equal opportunities employer but our expectations go beyond just complying with legislation. It is SLR's intention that active steps are undertaken to ensure that opportunities are open to all and that as a business, we continue to strive to promote diversity and inclusion and reduce the gender pay gap.

APPLICATION DEADLINE: COB – 23rd February 2020
DATE FOR INTERVIEWS – 27th or 28th February

Posted in: Devon jobs, EX1, Exeter, Personnel/Recruitment jobs

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Tenancy / Maintenance Manager job in Exeter, Devon

Apply for Tenancy / Maintenance Manager job in Exeter, Devon, Devon, United Kingdom. Property Services jobs in Exeter, Devon.



Job Title: Tenancy / Maintenance Manager
Job Type: Permanent
Location: Exeter, Devon
Salary: £20000/annum
Company: CV-Library
Category: Property Services
Benefits:



Job Description:

Tenancy Manager

Our well established and successful client are looking for a Tenancy Manager based in Exeter. This role will involve the management of properties, negotiating with property landlords and running references and suitability checks and legislation.

Main responsibilities:

Developing new business relationships
Health and safety awareness and regular HMO testing
Carrying out Move out inspections, meter readings and preparing properties ready for inspection
Keeping properties up to standard
Report to landlords weekly & updating of viewsYou'll need to have

A driving license and access to a car
Previous maintenance experience
Excellent communication and organisation skillsWorking hours 8.30am - 5pm weekdays, with one in four Saturdays mornings 9am - 12pm

For further information, please call Charlotte for an informal chat (phone number removed) or email exeter@office-angels

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Posted in: Devon jobs, Exeter, Property Services jobs

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Field Service Engineer (Fire & Security) job in Exeter, Devon

Apply for Field Service Engineer (Fire & Security) job in Exeter, Devon, Devon, United Kingdom. Engineering jobs in Exeter, Devon.



Job Title: Field Service Engineer (Fire & Security)
Job Type: Permanent
Location: Exeter, Devon
Salary: £25000 - £33000/annum Vehicle, Progression, Overtime, Pens
Company: CV-Library
Category: Engineering
Benefits: Vehicle, Progression, Overtime, Pens



Job Description:

Field Service Engineer (Security)

Exeter

£26,000 - £33,000 + Progression + Training + Van + Pension + Overtime + Holiday

Excellent opportunity for an engineer with a background in installation and servicing in security systems such as CCTV, fire and intruder alarms and access control to join a rapidly growing company. This company pride themselves in being ambitious as they are expanding their services across the South West. You will have the opportunity to increase earnings through overtime, be involved in training on the job and have the prospect of progression.

This well-established company are based in Exeter and provide a range of installation, service and maintenance in all aspects of security including CCTV, access control, fire and security alarms in both commercial and residential settings.

In this role, you will be covering a radius of Exeter and surrounding areas carrying out installation and servicing of CCTV, access control and fire and intruder alarms.

The ideal candidate will have a good amount of experience working on various security systems and hold a clean UK driving license.

This is a fantastic opportunity for an engineer with a security systems background to work for a growing, ambitious company that pride themselves in providing a good service to customers and looking after their staff, with the ability to increase basic earnings through ample overtime opportunities.

The Role:
*Installation of security systems (CCTV, Access Control, Fire and Intruder alarms)
*Field service role
*Covering a radius of Exeter and the South West
*Van provided on the job

The Person:
*Ability to install and service security systems
*Experience working with either Access Control or Fire and Intruder Alarms.
*Have a background in the security industry
*Full UK driving license

Reference Number: RTR90135

To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom Bartley at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

Posted in: Devon jobs, Engineering jobs, Exeter

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Spanish Speaking Quality Analyst job in Exeter, Devon

Apply for Spanish Speaking Quality Analyst job in Exeter, Devon, Devon, United Kingdom. Customer Services jobs in Exeter, Devon.



Job Title: Spanish Speaking Quality Analyst
Job Type: Permanent
Location: Exeter, Devon
Salary: £18666 - £19227/annum
Company: CV-Library
Category: Customer Services
Benefits:



Job Description:

Spanish Speaking Quality Evaluation Analyst needed in Exeter!

Are you fluent in Spanish and also have a good level of English?

Do you want to work for the Multicultural Worldwide Organisation?

We are now recruiting for Spanish Speaking Quality Evaluation Analyst's to join a diverse and multicultural organisation in Exeter.

The Company are world leaders in their field and are looking to recruit multilingual professionals.

Job role: Spanish Speaking Quality Evaluation Analyst.

Start Date: immediate

Salary: Starting at £18,666.00 pa increasing to £19,227.00 pa, after successful completion of 6 months service.

Probation: 12 weeks from commencement

Hours: Full Time - 37.5 hours per week Monday to Friday

Location: Exeter, Devon

Working in the modern Exeter office your role will be to analyse the content of customer interactions in the required language.

The successful candidate will be accurate with good attention to detail, this position would suit somebody who enjoys an analytic position.

Points to note:

Candidates must have no holiday booked for the first 5-6 weeks due to training.
You must have the Right to work in the UK with no restrictions.

Responsibilities will include:

Listen and evaluate calls or written communication between clients and customers.
Provide feedback to clients and give a high level of Customer Service.
Input feedback and data onto custom software.
Ensure all work is completed in a timely and accurate manner.
Have flexibility to support other teams as and when required.

Essential Skills:

Ability to speak fluently in Spanish along with an adequate level of spoken and written English.
Good Computer Skills including Word Processing, Databases, Email and Spreadsheets.
Effective Communication Skills.
Ability to work to Targets and Deadlines whilst working effectively.
Flexible approach to work.

Desirable Experience:

Previous contact centre experience.
Experience of working within an office environment.
An interest in Technology.
Other languages are an advantage.

If this sounds like something you are interested in or you would like more information, please call Judyta on (phone number removed) for a completely confidential chat

Posted in: Customer Services jobs, Devon jobs, Exeter

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Spanish speaking Quality Evaluation Analyst job in Exeter, Devon

Apply for Spanish speaking Quality Evaluation Analyst job in Exeter, Devon, Devon, United Kingdom. Customer Services jobs in Exeter, Devon.



Job Title: Spanish speaking Quality Evaluation Analyst
Job Type: Permanent
Location: Exeter, Devon
Salary: £18666 - £19227/annum
Company: CV-Library
Category: Customer Services
Benefits:



Job Description:

Spanish speaking Quality Evaluation Analyst

Basic salary £18,666- rising to £19,227 after 6 months

Exeter, Devon area

Full-Time Permanent

Kerr Recruitment is operating on behalf of our client, an international quality call analyst's organisation. Our client is looking for a Spanish speaking Quality Evaluation Analyst to join their team in Exeter.

Working hours: Monday to Friday 9am-5.30pm

Responsibilities:

Analyse customer to client telephone calls and written communication
Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service
Provide accurate and actionable feedback in their service delivery and quality, according to the specifications
Ensure the evaluations are completed in a timely manner
Attend training to support your role and achieve required standards of competence
Comply with all policies and procedures
Support the Team Leader and carry out other general duties

The ideal candidate will:

Be fluent in Spanish and English
Be able to work within a high-pressure environment
Be able to multitask
Have highly effective communication skills Closing Date:15th March 2020

Please note:

We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to (url removed)

Posted in: Customer Services jobs, Devon jobs, Exeter

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Quality Evaluation Analyst Spanish Speaker job in Exeter, Devon

Apply for Quality Evaluation Analyst Spanish Speaker job in Exeter, Devon, Devon, United Kingdom. Customer Services jobs in Exeter, Devon.



Job Title: Quality Evaluation Analyst Spanish Speaker
Job Type: Permanent
Location: Exeter, Devon
Salary: £18666 - £19277/annum
Company: CV-Library
Category: Customer Services
Benefits:



Job Description:

Gap Professional are currently recruiting for a Quality Evaluation Analyst to work in Exeter, Devon. We are seeking people fluent in Spanish.

The working hours are Full time 37.5 hours per week 9.00 - 17.30.

The annual Salary is £18,666.00 (rising to £19,227.00 after six months). Benefits include free parking and career progression along with 28 days annual leave.

Job Role:
On behalf of our Global Client, analyse Customer to Client Contact Centre telephone calls and written communication and provide accurate and actionable feedback on their service delivery and quality, according to agreed project specifications.

Key Responsibilities:

Analyse content on interaction between Customers and Client Contact Centres by evaluating the content of telephone calls and written communication in the required language
· Provide feedback on adherence to policies and appropriate procedures used to enable Client to deliver outstanding customer service
· Successfully navigate custom software applications to research appropriate resolution and input evaluation results and comments on to software systems
· Ensure all project analysis is completed in a timely manner and in accordance with the projects requirements
· On an on-going basis, use internal feedback for self-development and adhere to all agreed processes associated to the projects
· Attend all training required in support of your role and achieve required standards of competence in technical knowledge/ability to enable thorough understanding of client technology
· Ensure compliance with all up to date health and safety regulations and procedures maintaining safe working practices and conditions
· Comply with all policies and procedures and maintain the highest standards of Client and information confidentiality

Support the Production Team Leader by carrying out any additional activities/duties identified as necessary for the role.

Skills & Experience:

Experience operating in a challenging organisational environment with a requirement to balance differing priorities and demands
· Highly effective communication skills
· Interest in technology and ability to understand and resolve technical issues
· Ability to work to tight targets and deadlines
· Flexible approach to change, with a positive attitude to fluctuating workload
· Experience of being measured against performance criteria with the ability to take on board feedback for improvement
· Considerable knowledge of and ability to utilise efficiently current word processing, spreadsheet, database, e-mail and internet software
· Adequate level of spoken and written English to comprehend Client training and procedures essential

GCSE (A-C) or equivalent qualifications in English / Languages / Mathematics essential

Closing date: 03rd March 2020
To Apply please follow the application process for the site this job is advertised on or email your CV By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

gap professional are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Posted in: Customer Services jobs, Devon jobs, Exeter

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